Hired almost 2 years ago, Haijara, is a graduate in social studies of Makono Christian College in Uganda and Branch Manager of Nansana Branch in the outskirts of Kampala in Wakiso District. She had about a week training on the BRAC credit system and the MIS system RADAR and then had to learn 'on the job.' Luckily she had learned Word and Excel in school. Equipped with one computer for the office, they enter all transaction daily and back up the information on a CD daily. They don't have internet connectivity so she sends reports to the Country Office on a CD.
Pointing to her wall charts (found in every BRAC office in any branch), Haijara explained to me that there are 1,060,900 people in the area or 218,142 households. Officially, employment breaks down as follows:
Agriculture - 40%
Services - 12.4%
Business - 24.7%
Others - 2.9%
Unemployed 20%
She also reviewed her Top Ten Ratio Analysis for February 2008 and explains that the branch is profitable, there is 0 portfolio at risk and each of her Credit Officers serves 407 members. She has an efficiency target for them to reach 450 members per CO.
With Sophie, her accountant, quietly sitting through the session, you could see the pride on both of their faces when shyly describing what they had accomplished.
Susan
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